Our Story

The quality of water in your home can have effects on your body, home, and more. Fidelis has created innovative water solutions that are perfect for your home no matter the style, cost, or size.

From your kitchen to your bathroom and everywhere in between, Fidelis has you covered. We offer comprehensive plumbing services for your whole house. We are local, trained professionals who provide the highest level of service and effective plumbing solutions catered to your specific needs. Fidelis is proudly veteran-owned and operated.

Our Mission

The mission of Fidelis is to be dedicated to the highest quality customer service and products delivered with a sense of warmth, friendliness, individual pride and company spirit.

Vision

To become the benchmark plumbing company by providing world-class products and services to homewoners through continuous improvement driven by the integrity, teamwork and dedication of our people.

Fidelis mascots, boy and golden retriever
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Our Values

TRUST

We care for our customers and staff like family. We are approachable, kind and supportive, creating a warm and inviting experience for everyone who interacts with Fidelis.

HONESTY

We believe in being transparent with our customers so that they are empowered to make informed decisions. We build relationships based on honest communications.

SERVICE

We promise to provide our customers with the highest quality of service. We will always keep the customer in mind providing reliable help.

PRO-ACTIVE

We are an energetic and young team. We strive to innovate within our industry to ensure we are providing our customers with the best system for their needs.

Meet the Team

Our dedicated and driven team works together to provide our communities with superior services, support, and water quality. We’ve been installing state-of-the-art filtration systems in homes all over parts of Texas for years.

Testimonials

At Fidelis, we believe that nothing says more about a company than customer satisfaction. See what customers are saying about their experience with Fidelis Elite Systems by visiting our Testimonials page.

  • I love my new system! The service was very professional, fast installation and set up. I would recommend this company to all my friends and family.

    Trisha H.

  • The system works great and I did my research from other water softener companies and even the systems carried at Home Depot and Lowes. Fidelis cannot be beaten as far as its lifetime warranty, install, price, and customer service. And the system looks great compared to the others so that was a plus for me!!! Thank you!!!

    Leon R.

  • I just had my system installed and I am completely happy with the whole experience! From the sale to the installation to actually having the soft water in the house, it was an easy process and the change in the water is incredible! I will recommend it to everyone I know! Thanks, Fidelis!

    Jorge M.
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Proudly Serving the Metro Areas of:

Austin

Dallas – Fort Worth

Houston

San Antonio

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Get the information you need to make the most informed decision when it comes to your family’s water.

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